The Supervisor - Sales Support will perform all or some of the following Job description:

• Monitor employee performance through side by side and remote observations

• Review results with each employee on a consistent basis

• Provide coaching and identifying additional training to assist consultants in reaching required objectives

• Utilize web based/pc tools and other repots in working with team

• Acknowledge progress and address area of opportunity on a team and individual basis

• Work closely with Center Staff and Manager to identify appropriate coaching plans for all employees in all key metrics. Supervise the actions to achieve daily and monthly objectives

• Develop and maintain all necessary records and documents associated with employee performance

• Maintain a strong knowledge of all products/practices/policies required to lead and develop a team

• Participate in constant dialogue with Center Manager and peers to share best practices and taking all necessary steps to change behaviors through coaching to performance.

Minimum Requirements / Knowledge / Skill For Supervisor - Sales Support Job

• 1+ years experience supervising a sales team

• 3+ years sales experience

• PC Skills - experience working with Microsoft Office applications (Word, Excel, PowerPoint)

• Excellent verbal and written communication skills

• Ability to create a positive work environment by motivating, recognizing and engaging employees through proper communication and equitable application of corporate, departmental and office policies and practices

• Ability to apply well developed time management skills to define priorities and implement activities tailored to meet requirements and deadlines.

Minimum Education Requirements / Certification / Licensure For Supervisor - Sales Support Job

• Bachelors degree (preferably in in Business or Marketing) or equivalent experience.
   

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