The Sales Support Associate-Resolutions will perform all or some of the following Job description:

• Take incoming calls and provide information to callers or transfer call to appropriate individuals

• Ensure computer entries are maintained and up-to-date

• Review and track sales staff inquiries, complaints, improvement ideas, etc.

• Interface with sales staff on support needs

• Compiles statistical data on sales status

• Perform other duties as assigned.

Minimum Requirements / Knowledge / Skill For Sales Support Associate-Resolutions Job

• Knowledge of principles and processes for supporting sales, customer and personal services. This includes evaluation of data and needs assessment
• Basic knowledge for compiling and analyzing statistics and/or other tabular data
• Computer skills
• Organization
• Math skills
• Attention to detail and accuracy
• Interpersonal and communication skills
• Teamwork
• Ability to provide general administrative support.

• High school diplomas and/or GED.
   

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