The
Sales & Service Technician will perform
all or some of the following Job
description:
Install, maintain, trouble-shoot and
repair central office and subscriber
carrier equipment, PBX's, key
systems, paging equipment, outside
plant (cable/fiber) and other
equipment the Company sells.
Install and maintain, for customers
inside and outside of Company
operating territory, to meet
customer and PSC standards for
telephone service
Place
buried plant (cable,fiber,
pedestals, ground rods, etc.) and
service drops
Perform maintenance repair and
preventative maintenance on buried,
aerial, underground cable/fiber (100
pr and below) using various plant
elements
Place
underground plant
Install, maintain, trouble-shoot,
and repair special services
equipment including, but not limited
to, GDSL, AFC, DSL, SDSL, CKT's
voice mail, POTS, specials, DACS,
fiber terminals, video switch and
associated video codecs, outboard
intercept, class announcement, T1,
DS3, carrier, HDSL and router
equipment in Company central offices
to meet company standards and
practices
Input
service orders into switches, data
modifications to tables and switch
translations as required
Read
and interpret service orders,
trouble tickets, circuit diagrams
and electrical schematics
Learn
the operation of new and existing
equipment
Provide information to complete
jobs, trouble tickets and service
orders, coordinate with assignments
as needed
Interact with/ support outside plant
workforce to coordinate and
disseminate information needed to
complete facility assignments for
new service, DSl and other new
circuits: research trouble tickets
with cable problems; Support and
actively participate in promotion of
company products and services
Aid
and assist other departments and
contractors as required
Perform all other duties/assignments
as required by supervisor.
Minimum Requirements / Knowledge /
Skill For Sales & Service Technician Job
5
years telecommunications experience
including 3 years in a central
office environment
Proficient at installing,
maintaining and repairing central
office equipment, PBX, key systems,
pager systems, cable/fiber and any
other special services equipment
Ability to interpret central office
drawings and schematics, IP Protocal
and use personal computers
Proficient at installing,
maintaining and repairing associated
central office equipment including;
subscriber carrier, DAX, fiber, MUX,
voice mail, DSL, ATM switch and
special access circuits
Basic
PC skills, i.e., keyboard skills and
ability to retrieve data
Ability to splice 100 pr and above.
Demonstrate good oral and written
communication
Ability to operate a motor vehicle
and hold a valid drivers license
Ability to work aloft from a ladder,
work in confined spaces as well as
in isolated areas.
Ability to distinguish colors, lift
up to 70 lbs, and work outside in
extreme conditions including
inclement weather
Ability to sit and/or stand for
extended periods on a regular basis.
Minimum Education Requirements /
Certification / Licensure For Sales &
Service Technician Job
Successful completion of at least 2
year post high school training in
electronics, telecommunications or
related discipline and or equivalent
experience
Successful completions of Basic
Electronics/Digital Electronics
training.
