The Sales - Service 1 will perform all or some of the following Job description:

• Receive inbound sales calls via mail, fax or phone

• Use strong selling and influencing skills to achieve or exceed revenue targets, retention, accuracy and customer satisfaction goals

• Achieve monthly sales goals by utilizing call management skills

• Utilize customer fulfillment process and tools (computer monitor, keyboard, printer, software, etc.) to ensure timely and accurate translation of customer transactions; including pricing products, initiating proofs, coordination with image center, releasing orders to manufacturing, and following through with the customer

• Work with functional experts to fulfill customers's orders when needed, i.e., image center, manufacturing plant

• Adherence to service compliance requirement.

Minimum Requirements / Knowledge / Skill For Sales - Service 1 Job

• Experience working on a PC, accurate keyboarding skills (20+wpm)

• Administrative detail and organizational skills to achieve accuracy goals

• Competitive sales spirit

• Teamwork

• Ability to handle change

• Ability to meet multiple demands

• Ambiguity and shifting priorities

• Ability to sit or stand for long periods of time while communicating over the telephone

• Experience in a sales position, retail environment or customer service environment preferred

• Previous sales experience with proven ability to hit sales objectives, or proven sales ability.

Minimum Education Requirements / Certification / Licensure For Sales - Service 1 Job

• High School diploma or equivalent.
   

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