The Sales Manager - Merchandise will perform all or some of the following Job description:

• Acquire and maintain customers

• Set weekly and monthly sales goals and staging products

• Update goal board daily

• Ensure execution of the sales "Flow", including telephone sales and showroom sales

• Ensure execution of the YES Program of Customer Service

• Generate new business through apartment community/business accounts

• Create and implement marketing strategies in the community to generate new sales

• Ensure that the showroom floor is merchandised as per guidelines

• Ensure that all merchandise is accurately priced

• Ensure compliance with the No-Holes Policy

• Perform routine service calls and product exchanges (per first up system)

• Handle service issues for customers immediately

• Resolve customer opportunities immediately

• Assist General Manager with product ordering, including planning for future sales and events

• Clean and certify merchandise in the Certification Zone for all items personally returned

• Responsible for maintaining the store's warehouse in a neat and orderly manner

• Confirm customer identification, collect money and obtain customers' signature on lease agreements

• Review and close lease agreements (per first up system)

• Monitor and ensure efficient operation of the certification zone

• Assist general Manager in stock balancing

• Other tasks as assigned by management.

Minimum Requirements / Knowledge / Skill For Sales Manager - Merchandise Job

• Ability to lift, load, and "doll" merchandise 50-300 pounds

• High energy level

• Professional appearance

• Good computer knowledge

• Demonstrated selling skills

• Good communication and interpersonal skills

• Knowledge of merchandising techniques

• Good driving skills

• Excellent telephone etiquette

• General product knowledge.
   

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