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Direct Sales Representative Job Description

 

 

 

 

Job Summary:

The Direct Sales Representative is responsible for selling and promoting Company products; increasing product penetration through winning back former customers and acquisition of new customers. 

Job Description:

The Direct Sales Representative will perform all or some of the following Job description:

  • Win back former customers by direct contact, including conducting door-to-door canvas and appointments in assigned territory

  • Demonstrate strong understanding of Company products, promoting and selling offerings to residential customers by knocking every door within assigned territory

  • Demonstrate thorough & recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for Company products

  • Through door-to-door canvassing, making sales presentations during a set sales period

  • Effectively communicate and develop rapport with customers

  • Evaluate customer's existing and potential product needs and make recommendations

  • Increase customer understanding of Company products and pricing models as well as competitive advantage over other service providers

  • Generate business through established and approved creative methods of lead generation

  • Prepare and execute subscriber sales application, arranging for installation dates, collecting and remitting revenues as prescribed

  • Implement effective sales closing techniques to ensure product installation goal is achieved

  • Upgrade and improve sales presentation, knowledge of products, services and rates and attend sales meetings as required

  • Evaluate competitive offers and frame response to show the benefits of Company

  • Systematically review assigned territory to insure dwelling units are contacted on a prescribed, periodic basis

  • Maintain required record keeping and reporting of all sales and service activities

  • Consistently meet and exceed sales goals as established by local market

  • Independently establish and organize daily sales activities

  • Complete associated paperwork following each customer contact in a timely and legible manner to ensure all details of transaction are completed according to approved and standardized procedures

  • Report on all daily activity, including homes targeted, contacts, sales, presentations, objections, follow-up program, competitive updates, etc.

  • Perform other duties as assigned.

Minimum Requirements / Knowledge / Skill For Direct Sales Representative Job

  • Demonstrated record of success in outbound sales environment with emphasis on business to consumer sales

  • Goal -oriented individual

  • Excellent and engaging communication skills, ability to build quick rapport with customers

  • Ability to ask effective questions to understand the situation and customer issues/challenges

  • Positive attitude: pursues sales goals with self-confidence and resolve, bounces back after disappointment or rejection

  • Ability to quickly adapt when facing resistance or changing customer priorities

  • Ability to maintain solid relationships with subscribers

  • Strong customer service background

  • Good time management and organizational skills

  • Neat, professional personal appearance

  • Reliable personal transportation

  • Valid Driver's license

  • Ability to work extended hours and weekends.

Minimum Education Requirements / Certification / Licensure For Direct Sales Representative Job

  • High School diploma or equivalent - college degree preferred.
     

 

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