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Telephone Operator-Receptionist Job Description

 

 

 

Job Summary:

The Telephone Operator-Receptionist will be responsible for providing telephone switchboard service and/or receptionist service in a dispersed location. 

Job Description:

The Telephone Operator-Receptionist will perform all or some of the following Job description:

  • Operate a telephone switchboard used within a private branch exchange (PBX) system to relay incoming, outgoing, and interoffice calls

  • Provide information to callers and visitors

  • Record and transmit messages

  • May keep records of calls placed and toll charges

  • May greet visitors and direct them to appropriate areas for escort services

  • May perform incidental typing, filing, or other support duties

  • Perform other related duties as assigned or required.

Minimum Requirements / Knowledge / Skill For Telephone Operator-Receptionist Job

  • 2-4 yrs. relevant business experience.

Minimum Education Requirements / Certification / Licensure For Telephone Operator-Receptionist Job

  • High School Diploma/GED.
     


 

 

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