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Receptionist - Children Hospital Job Description

 

 

 

Job Summary:

The Receptionist - Children Hospital will be responsible for providing patient support and perform general office tasks.

Job Description:

The Receptionist - Children Hospital will perform all or some of the following Job description:

  • Perform reception duties

  • Greet patients and visitors

  • Assist patients with check-in

  • Answer phone and take messages

  • Schedule appointments

  • Verify next day appointments

  • Accommodate walk-ins

  • Monitor patient information and other practice data

  • Verify patient demographic information with each visit and enter into medical record and billing system

  • Verify and document coverage of services

  • Monitor "bad telephone number" report and submit corrections

  • Monitor "patient type discrepancy" report and correct errors

  • Monitor returned mail and flag medical record

  • Process patient payments

  • Provide operational support

  • Maintain integrity of medical records.

Minimum Requirements / Knowledge / Skill For Receptionist - Children Hospital Job

  • Knowledge of general office tasks, confidentiality, filing and medical terminology
  • Knowledge of related OSHA and Joint Commission guidelines and requirements
  • Ability to provide excellent customer service, act in a professional manner, type, file, use a multi-line telephone, computer, fax, copier and adding machine.

Minimum Education Requirements / Certification / Licensure For Receptionist - Children Hospital Job

  • High school diploma or equivalent. 
     


 

 

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