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Job Summary:
The
Main Receptionist will be responsible for
providing best in class reception
services, ensuring that customer
satisfaction is maintained at the
highest level at all times. He/She will
provide an exceptional quality of
service and first impression on behalf
of Company, and ensure effective
communication with clients, peers,
building tenants and management at all
times.
Job
Description:
The
Main Receptionist will perform
all or some of the following Job
description:
-
Provide a highly professional first
impression to all that visit
reception
-
Greet
all visitors courteously, ensure
Security Clearance is checked
-
Give
out identification badges and
information on site safety and
emergency procedures
-
Enter
visitor details using electronic
booking system
-
Provide a prompt, efficient and
polite response to both visitors and
internal customers either face to
face, via the telephone and e-mail
communication
-
Notify hosts of visitors' arrival
and where guests not collected, make
follow up calls
-
Ensure that Reception image is kept
up to standard and in line with
Company Standards
-
Assist
where necessary to support any of
the departments as requested
Actively assist in the compliance of
the Reception SLA's
Provide general support as required.
Minimum Requirements / Knowledge / Skill
For Main Receptionist Job
-
Experience of working on reception
in a corporate/hospitality
environment
-
Strong organizational and
administration skills, showing
attention to detail
-
Possess excellent written and verbal
communication skills
-
Ability to work on own initiative
with minimum of direct supervision
-
Ability to deal with people at all
levels with tact and diplomacy
-
Customer service orientated at all
times
-
One
year of experience as a receptionist
or in customer service
-
Demonstrated computer skills
necessary to perform data entry
-
Interpersonal communication and
customer service skills.
Minimum Education Requirements /
Certification / Licensure For
Main Receptionist Job
High
school graduate or equivalent.
Find More Receptionist Job Descriptions Here
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