The Clerk - Receptionist Radiology Department will, under general supervision and according to established policies and procedures, act as support staff for the technical staff, patients, and visitors. He/She will maintain films and files according to patient activity and treatment dates. The Clerk - Receptionist will perform a variety of clerical and reception duties for patients of all ages.

Job Description:

The Clerk - Receptionist Radiology Department will perform all or some of the following Job description:

• Greet visitors and patients coming in for exams

• Enter patient data into the Meditech computer system, generate a requisition

• Determine further clerical needs, i.e., new folder, conversion needs, off-site needs

• Process requisition and folder information for technical staff

• Answer and direct all incoming calls and act as department operator

• Handle physician and patient requests for films and reports

• Fax results and prepare films that are requested

• Act as liaison between physicians and patients, providing customer service at all times

• Perform the film librarian duties, maintaining and updating all color coding that is necessary for a file

• Determine activity of the file and its necessary location, active or inactive

• Log all films coming into or leaving the department

• Retrieve films whenever needed, filing films when complete

• Responsible for year coding

• Act as liaison contact with safe-site for retrieval of off-site files

• Responsible for printing chart copies for the medical records file and copies for radiology file, billing, and physicians (ordering and primary)

• Distribute all copies, removing and excluding any errors that have been marked by the physician

• Print and distribute lists for patients that have been centrally scheduled

• Pull the necessary films that will be needed for each patient the next day, utilizing the cross campus ability to ensure all films are available during the actual test. This service is also provided for several conferences, the Operating Room, many in-house physicians, and the Cancer Care Center

• Match all films from the Center and from affiliated services and place them in the reading room for reading by a Radiologist

• Maintain organization in the reading room and remove films that are complete.   

• Great interpersonal skills
• Proven customer service experience
• Excellent computer skills
• Confidentiality with sensitive material.