Administrative Support Receptionist
- Public Defender’s Office Job Description
Job Summary:
The
Administrative Support Receptionist -
Public Defender’s Office will be responsible for
performing reception and administrative
duties in the Public Defender’s Office and providing day
to day responsibilities of ensuring that
the office runs smoothly.
Job
Description:
The
Administrative Support Receptionist -
Public Defender’s Office will perform
all or some of the following Job
description:
Receive and screen telephone calls
from clients
Coordinate office functions with
other support personnel and other
Public Defender Offices
Mail,
fax, or arrange for delivery of
legal correspondence to clients,
witnesses, and court officials
Read
incoming correspondence, fax,
e-mail, memos, submissions, and
reports in order to determine their
significance and plan their
distribution
Handle information
requests received from clients,
courts and office staff
Input data
into Case Management System
concerning all clients, case
information
Maintain filing system
and records
Manage appointments,
callers, and visitors to maximize
time
Arrange meetings with
clients
Greet visitors and
determine whether they should be
given access to specific
individuals.
Minimum Requirements / Knowledge / Skill
For Administrative Support Receptionist
- Public Defender’s Office Job
Desire and willingness to work in a
high paced work environment and
learn various aspects of providing
administrative support to attorneys
responsible for providing criminal
defense to indigent clients
Detail orientated
Accurate and
timely in producing work products
Ability to
work on a variety of work
assignments simultaneously with
interruptions
Act with initiative,
good judgment, and tact, often in
stressful situations
Sensitive
to the needs of clients who are
indigent and may face barriers such
as mental illness, drug/ alcohol and
economic issues
Ability to
work effectively
with detail and recall
Ability to
comprehend
and understand legal documents
Dependable and flexible;
and ability to work in a
team environment
Knowledge of the functions,
procedures and organization of an
office; Business English and filing
systems; Spelling, punctuation and
writing skills; to communicate
effectively orally and in writing
Ability to
operate word processing equipment;
establish and maintain effective
working relationships with
clients, judges, attorneys, fellow
employees, agencies and the public
Ability to learn,
comprehend and understand legal
documents; court and law enforcement
system; Criminal laws and procedures
of the State of practice
Ability to
understand
different aspects of the criminal
justice system, including law
enforcement and jail procedures; and
legal terminology.
Minimum Education Requirements /
Certification / Licensure For
Administrative Support Receptionist -
Public Defender’s Office Job
High school and two to three years
of progressively responsible
administrative support and reception
experience in an office setting
Experience working in a law office
or with the court system desirable
but not required.