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Administrative Support Receptionist - Public Defender’s Office Job Description

 

 

 

Job Summary:

The Administrative Support Receptionist - Public Defender’s Office will be responsible for performing reception and administrative duties in the Public Defender’s Office and providing day to day responsibilities of ensuring that the office runs smoothly. 

Job Description:

The Administrative Support Receptionist - Public Defender’s Office will perform all or some of the following Job description:

  • Receive and screen telephone calls from clients

  • Coordinate office functions with other support personnel and other Public Defender Offices

  • Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials

  • Read incoming correspondence, fax, e-mail, memos, submissions, and reports in order to determine their significance and plan their distribution

  • Handle information requests received from clients, courts and office staff

  • Input data into Case Management System concerning all clients, case information

  • Maintain filing system and records

  • Manage appointments, callers, and visitors to maximize time

  • Arrange meetings with clients

  • Greet visitors and determine whether they should be given access to specific individuals.   

Minimum Requirements / Knowledge / Skill For Administrative Support Receptionist - Public Defender’s Office Job

  • Desire and willingness to work in a high paced work environment and learn various aspects of providing administrative support to attorneys responsible for providing criminal defense to indigent clients
  • Detail orientated
  • Accurate and timely in producing work products
  • Ability to work on a variety of work assignments simultaneously with interruptions
  • Act with initiative, good judgment, and tact, often in stressful situations
  • Sensitive to the needs of clients who are indigent and may face barriers such as mental illness, drug/ alcohol and economic issues
  • Ability to work effectively with detail and recall
  • Ability to comprehend and understand legal documents
  • Dependable and flexible; and ability to work in a team environment
  • Knowledge of the functions, procedures and organization of an office; Business English and filing systems; Spelling, punctuation and writing skills; to communicate effectively orally and in writing
  • Ability to operate word processing equipment; establish and maintain effective working relationships with clients, judges, attorneys, fellow employees, agencies and the public
  • Ability to learn, comprehend and understand legal documents; court and law enforcement system; Criminal laws and procedures of the State of practice
  • Ability to understand different aspects of the criminal justice system, including law enforcement and jail procedures; and legal terminology.

Minimum Education Requirements / Certification / Licensure For Administrative Support Receptionist - Public Defender’s Office Job

  • High school and two to three years of progressively responsible administrative support and reception experience in an office setting
  • Experience working in a law office or with the court system desirable but not required.
     


 

 

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