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Job Summary:
The
Medical Office Specialist will be
responsible for The Medical Office
Specialist is a key member of the
Physician Practice and provides
clinical/administrative expertise to
ensure all patients receive high
quality, efficient care.
Job
Description:
The
Medical Office Specialist will perform
all or some of the following Job
description:
-
The
Medical Office Specialist will work at
the reception desk
-
He/She
will communicate with patients and
providers
-
Schedule,
cancel, and reschedule patient
appointments
-
The
Medical Office Specialist will remind
patients of upcoming appointments and
track missed appointments
-
He/She
will answer multiple telephones and
accurately document messages
-
The
Medical Office Specialist will forward
telephone calls appropriately and follow
up on return calls
-
Check-in
patients and properly document
registration
-
Perform
insurance verification and verification
of patient demographics
-
The
Medical Office Specialist will file
medical records
-
Retrieve
medical records and deliver to
appropriate providers or department
-
File
patient and administrative files
-
The
Medical Office Specialist will copy and
fax duties
-
Collect
co-pays and cash from patients, get
authorization on credit cards
-
The
Medical Office Specialist will enter
charges, payments, and balance the day
in the computer.
Minimum Requirements / Knowledge /
Skill For Medical Office Specialist Job
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The
Medical Office Specialist should possess
knowledge of basic office equipment
including copier, fax machine, and
computer
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Skill in
dealing with interpersonal issues and
customer relations
-
Ability
to handle multiple priorities at once
with minimal supervision
-
The
Medical Office Specialist should have
ability to comprehend and follow written
and verbal instructions
-
Ability
to organize and communicate clearly
-
Possess
ability to maintain confidentiality of
patient and employee information
-
The
Medical Office Specialist should possess
one to three years of experience.
Minimum Education Requirements /
Certification / Licensure For
Medical Office Specialist Job
-
High
school diploma or GED.
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