The
Medical Office Representative will perform
all or some of the following Job
description:
The
Medical Office Representative will
complete patient check-in and checkout
procedures per policy guidelines,
including greeting patients, managing
wait times, providing information
services (i.e. directions, etc.)
He/She
will receive/initiate multi line
telephone calls accurately and politely
Organize
and prepare medical charts
The
Medical Office Representative will enter
billing information into computer and
audit against other paperwork to ensure
accuracy
File
client records and other general
material
The
Medical Office Representative will
record client information for referral
to clinical staff/other community
resources
Operate
other office equipment including
photocopier, calculator and fax machine
The
Medical Office Representative will
compile, type and print data for various
reports.
Minimum Requirements / Knowledge /
Skill For Medical Office Representative Job
The
Medical Office Representative should
have one year clerical experience, prior
medical office experience preferred,
excellent customer service, basic
knowledge of general mental health
issues, basic knowledge of community
resources
He/She
should have excellent communication
skills - speaking, listening; word
processing skills/typing accurately at
60 words per minute
The
Medical Office Representative should
possess computer data entry proficiency
Telephone
reception skills (heavy phone usage)
Possess
diversified clerical skills, valid
driver’s license and ability to drive in
local area
Good
manual dexterity; visual and auditory
acuity; physical mobility, ability to
walk, stand, stoop, and lift; ability to
sit for long periods of time
The
Medical Office Representative should
have the ability to interact and
communicate effectively with staff,
clients and outside agencies
He/She
should be able to maintain
confidentiality and handle sensitive
information with accuracy and according
to policies
The
Medical Office Representative should
have the ability to prioritize and
organize work assignments; follow
instructions and conform with
established procedures
He/She
should be able to work independently,
exercising good judgment and discretion
The
Medical Office Representative must be
able to use proper grammar, calculate
figures and spell accurately.
Minimum Education Requirements /
Certification / Licensure For
Medical Office Representative Job
