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Communications Manager Job Description

 

 

 

Job Summary:

The Communications Manager will be responsible for creating and distributing messages related to Company's business. He/She will participate in the development of Company's communication planning process including knowledge of key stakeholders, development of key messages and tactical plans to support the organization's positioning and priorities.

The Communications Manager will act as an advisor on communications and change management for Company, interacting with internal and external stakeholders and manage implementation.

Job Description:

The Communications Manager will perform all or some of the following Job description:

  • Serve as a business partner and provide communications counsel including coaching and feedback to develop management communications skills

  • Draft and edit speeches, presentations, and e-mail; script, edit and produce videos, in alignment with the corporate values

  • Become knowledgeable about the specific focus area of business in order to help implement client's operations and make recommendations to management, clarify client leadership communications requirements and coordinate service delivery

  • Oversee positive client relationships

  • Partner cross functionally to build communication strategies and tactics that introduce new products/services, enhance brand reputation, reinforce service leadership and network quality perceptions, support change management and other key initiatives across critical internal and external stakeholders, may include the news media

  • Develop and implement internal employee communications and "voice" utilizing innovative communications solutions, including enterprise portal

  • Ensure timely and effective implementation of integrated communications to support business priorities and future success

  • Report program impact based on stakeholder feedback and business results

  • Develop and implement communications messages that will enhance and protect relationships with stakeholders, customers and the general public

  • Also responsible for other Duties/Projects as assigned by management as needed. Examples may include team maintenance functions, phone inventory management, writing stories for the web; generate, monitor and update content for the portal and other on-line resources.     

Minimum Requirements / Knowledge / Skill For Communications Manager Job

  • 5+ years developing and executing communication plans in an agency or corporate environment
  • Skilled at writing/editing newspaper, magazine, website and/or corporate communications
  • 5+ years working in a fast paced, high volume Marketing, Communications, and/or Public Relations function for a large corporation or agency
  • Strong cross functional partnership experience
  • Exceptional writing abilities and presentation skills including experience such as a lead spokesperson and understanding of the digital space
  • Experience working with and counseling senior-level leadership
  • Experience supporting change management initiatives
  • Demonstrated strong organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan
  • Comfortable multi-tasking with the ability to deliver results under pressure and tight deadlines
  • Excellent problem solving and analytical skills
  • Proficient using MS Office Suite and familiar with various digital tools and emerging technologies
  • Core Competencies: Writing, Editing, Oral, Integrated Communications, Primary/Secondary Research, Crisis Management.

Minimum Education Requirements / Certification / Licensure For Communications Manager Job

  • Bachelors Degree. Communications, Journalism, English, PR or related field. 


 

 

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