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Job Summary:
The
Account Manager - UPS Freight will
be responsible for fostering
revenue growth and business development.
He/She will develop strategies to
solicit new business, expand business
territories, and fulfill business
quotas.
The
Account Manager - UPS Freight will
review inbound and outbound manifests
(i.e., shipping reports) to identify new
customers, business growth from existing
customers, and shipment reductions;
develop weekly sales recaps to provide
senior management with summaries on new
business, returning business, and
at-risk business.Job
Description:
The
Account Manager - UPS Freight will perform
all or some of the following Job
description:
-
Track
sales opportunities and develop a
funnel of potential customers -
Build
relationships with customer
departments such as purchasing -
Educate customers on UPS web site
features and technological
advantages -
Manage accounts by advising
customers on billing processes,
resolving inquiries and entertaining
customers -
Promote cross-functional sales by
sharing sales leads, informing peers
on freight service guidelines and
service bundling opportunities, and
collaborating on sales proposals -
Develop weekly sales recaps and
provide account tracking of customer
achievements, losses and competitive
information -
Analyze account recaps to monitor
revenue trends and develop service
recommendations -
Utilize shipping technology and
systems for account activity review
and customer database sign-up -
Train
customers on use of web-based
shipping and tracking functions.
Minimum Requirements / Knowledge / Skill
For Account Manager - UPS Freight Job
-
Sales
experience from Business to Business
to Consumer or experience in a UPS
management job or customer facing
role
-
Experience giving sales
presentations
-
Ability to apply knowledge of
customer business models and
operating structures and offer sales
solutions that support the
customer’s strategic business
objectives
-
Ability to
apply
knowledge of the features and
business applications of services,
products and customer-facing
technology offerings and solutions
Ability to
apply
knowledge of freight structure and
operations to resolve problems, make
decisions and achieve business
objectives
Ability to
build
business partnerships and develop
key customer relationships to
maximize account profitability
Ability to
understand the customer’s business
and aligns account strategies to
customer goals
Ability to
conduct competitive analysis of
competitor’s offerings and
strategies, and maintain awareness
of competitive environment
Ability to
conduct customer analysis to
identify customer needs, determine
the impact of products/services on
customers, and identify which
products, services and features to
promote to current/ potential
customers
Ability to
manage and establish working
relationships with vendors (e.g.,
suppliers, consultants, contractors)
Ability to
measure and evaluate individual,
group and business performance,
results and goal attainment
Ability to set goals, identify key
indicators, uses measurement tools
and identifies gaps
Solves and identifies customer
problems and use appropriate
internal resources to resolve
complex customer issues.
Minimum Education Requirements /
Certification / Licensure For
Account Manager - UPS Freight Job
-
Bachelor's degree or previous
experience in sales.
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