The ARM Business Performance Manager is a member of the Senior ARM Leadership Team (SALT), and will support the Senior Director of ARM and his/her direct reports in all aspects of the Company ARM group including administration and business analysis, strategic planning and implementation of key initiatives. He/She will facilitate planning and meeting of business and scorecard delivery priorities, and managing portfolio and service requirements. 

Job Description:

The ARM Business Performance Manager will perform all or some of the following Job description:

• Coordinate, manage, and optimize all operational and planning aspects of SALT business meetings (onsite and offsite), including: agenda development, action item tracking/trending, meeting minutes, progress reporting/follow-up, and subsequent communications

• Proactively identify, surface, and generate resolutions for organizational, corporate, and administrative issues

• Develop processes and timelines for managing the flow and content of information to, and from, the office of the Sr. Director, his/her direct reports, and relevant departments

• Develop portfolio & resource scenarios to model evolving and alternative working processes in Company ARM

• Conduct research, prepare presentations and talking points for the SALT on an array of topics and for a breadth of constituents

• Coordinate strategic stakeholder engagement activities to upper AZ management and external constituents, working cross-functionally to determine appropriate content and message

• Develop and direct effective communications within and outside Company ARM in accordance with agreed communication plan, interfacing with appropriate specialists as appropriate

• Act as Secretary for the periodic Quality Review by SALT, including collection of metrics, facilitation of agenda, coordination and documentation of meeting and follow up activities

• Oversee the Company ARM Business Planning Lifecycle:
  - Facilitate the development, coordination, prioritization, communication, and tracking of Company ARM's short and long-term business strategies, including alignment to corporate initiatives
  - Interface with SALT to set, monitor and communicate annual objectives and ensure regular review of progress against these objectives.
  - Oversee annual performance management process to support line management
  - Coordinate and manage all aspects of the budgeting process, including interfacing with cost center owners and Finance on a regular basis for cost inputs, oversight of Finance processes (e.g., accruals), and short/long term forecasting (including data entry)

• Produce business cases for significant application and business enhancements (requiring project resources) and manage staff augmentation or onboarding of professional external resources in collaboration with Company Purchasing

• Establish excellent working relationships with key stakeholders, including the other functional leadership teams, and ARM senior stakeholders

• Act as the SALT representative and ambassador to external constituents as directed

• Support and/or lead strategic ARM initiatives or initiatives in other groups that require ARM subject matter expertise

• Oversee the deployment and adoption of Continuous Improvement methods (including Lean, Six Sigma)

• Develop and oversee process for capturing, cataloging, analyzing and disseminating key lessons to be learned from initiatives, with a view towards helping the SALT propagate best practices in Company ARM

• Provide oversight and coordination for ongoing change management activities in Company ARM in coordination with relevant staff

• Implement and monitor key Company ARM governance processes, including business performance planning, review and reporting

• Act as Data Privacy Officer for Company ARM.

• University degree
• Advanced university degree preferred.