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Restaurant Manager Job Description

 

 

 

 

Job Summary:

The Restaurant Manager is responsible for overseeing all aspects of the daily operations at the Company Cafe and provide the best service to the guests and patrons.

Job Description:

The Restaurant Manager will perform all or some of the following Job description:

  • Manage assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and Company

  • Manage and monitor fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long term profitability for Company

  • Manage the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and Brand attributes

  • Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure Company’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment

  • Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment

  • Maintain a working relationship with the Culinary Union; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements

  • Supervise dining room and kitchen activities to ensure quality production/delivery of product and service

  • Communicate daily with Executive Chef and/or Sous Chef in charge, providing current information on large parties of VIPs expected

  • Responsible for smooth, efficient, cost effective operation of restaurant to include labor management, supervision of all aspects of service, inventory control

  • Interact with guests frequently to ensure satisfaction and enjoyment of dining experience

  • React to any guest complaints and take any appropriate action

  • Perform other job related duties as assigned.

Minimum Requirements / Knowledge / Skill For Restaurant Manager Job

  • Three plus (3+) years supervisory experience in a fine dining restaurant with scheduling experience

  • Two plus (2+) years of management experience in a high-volume restaurant, preferably in a casino environment

  • Two (2) year degree in F&B or culinary arts and/or equivalent work experience in F&B

  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

  • Ability to view operations creatively and with a sales orientation

  • Effective leadership, communication, and problem solving, reasoning and analytical abilities

  • Ability to work in a fast-paced, busy, and somewhat stressful environment

  • Ability to maintain physical stamina and proper mental attitude

  • Ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines

  • Ability to frequently move freely about the office, sit for long periods and withstand various activities such as frequent walking, standing, and bending

  • Ability to maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc.

  • Ability to access all areas of the facility and travel off property when representing Company Hotel

  • Proof of eligibility to work in the United States

  • Ability to obtain a valid Health Card and Alcohol Awareness Card

  • Ability to effectively communicate English both in verbal and written form

  • Excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to Company standards

  • Ability to work varied shifts to include weekends and holidays.    

Minimum Education Requirements / Certification / Licensure For Restaurant Manager Job

  • High School Diploma or equivalent
  • Bachelor’s Degree from four-year college or university and/or course certification from an accredited Culinary Institute is preferred. 
     

 

 

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