The Practice Senior Manager - Clinic is responsible for the efficient and effective operation of the practice, including general office administration, daily operations involving personnel management and performance, patient throughput, provider relations and scheduling, and department budget preparation.
   
Job Description:

The Practice Senior Manager - Clinic will perform all or some of the following Job description:

• Manage the overall operations of the practice in order to ensure that continuous, quality, accurate, timely and cost-effective services are provided

• Collaborate with providers and managers from other departments to ensure a high quality patient experience

• Provide effective leadership and promote teamwork both internally and externally

• Select, train, coach, motivate, conduct performance evaluations, and direct the workflow for the staff

• Develop goals and performance expectations for staff

• Establish and update policies and procedures in accordance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal laws

• Ensure compliance for various accrediting bodies and government agencies and perform all necessary reviews, audits, education, and training to maintain compliant status

• Serve as the Compliance Liaison in designated practices

• Responsible for patient relations and work collaboratively with professional staff and other departments to ensure the highest level of patient satisfaction

• Responsible for the financial management and development of the practice. This includes ensuring proper accounting controls and practices are followed and documented to secure the financial viability of the practice

• Maintain a variety of financial and statistical records to ensure accurate documentation and compliance with established regulations and laws

• Assist in the development and implementation of continuous quality improvement and monitoring on an ongoing basis to meet the mission, goals and objectives of the practice and organization

• In an academic setting, train residents on elements of practice management so they are prepared to successfully develop their own practice. Training covers staffing roles and requirements, HR issues, interpretation of financial statements, tracking metrics of practice performance, and credentialing and licensure processes.

Minimum Requirements / Knowledge / Skill For Practice Senior Manager - Clinic Job

• Strong personnel management, operational flow and financial/accounting skills normally obtained through at least three years of medical office supervision/practice management experience

• Experience working in a managed care environment

• Strong computer skills, including the ability to work with medical software and spreadsheets

• Exceptional interpersonal and communication skills

• Ability to manage multiple changing priorities in an effective and organized fashion

• Knowledge of business plans, budgeting and quality improvement process.