-
Develop and implement policies and
procedures necessary to support the
Shared Services Facility
-
Analyze and resolve interior design
and space related problems caused by
growth and restructuring
-
Oversee expansion and relocation
projects to ensure timely completion
within budget
-
Administer fixed assets and maximize
space productivity
-
Supervise the design, purchase,
installation and maintenance of all
furnishings
-
Supervise office management
operations
-
Balance the needs of across entire
Shared Services Organization and
allocate resources in order to
maximize service delivery
-
Monitor proper organizational
structure, team member selection,
performance management, salary
administration, career planning, and
budget management to ensure optimal
use of human resources within the
Facilities Team
-
Ensure team members receive
orientation and appropriate
development opportunities
-
Ensure work team is adequately
equipped to perform their duties and
responsibilities
-
Plan
and define performance goals with
Facilities Team members
-
Provide regular and effective
performance feedback to team members
-
Encourage feedback from other Unit
Leaders, team members, and property
management. Utilize such feedback
for self-improvement
-
Create and maintain a positive work
environment
-
Stay
abreast of the latest developments,
best practices and trends in
facilities management that may
impact the shared service center
-
Responsible for owning the
development of programs, initiatives
and tools comprised within one of
the Company organizational processes
and for executing all others as
appropriate
-
Act
as change agent to foster an
environment where people seek out
better ways of operating
-
Identify and act upon ways to
improve work processes, enhance
quality, productivity, and service
-
Demonstrate commitment towards
continuous improvement and
willingness to challenge existing
practices
-
Design appropriate programs aimed at
assuring that the Company is
continually up-to-date and that
appropriate measures of performance
relating to service and costs are
developed and implemented
-
Establish and maintain strong,
collaborative relationships with
vendors, legal advisors, and other
third parties to understand
challenges and opportunities, ensure
timely exchange of information and
ensure service level requirements
are met
-
Negotiate contracts, manage
performance against budget, and
manage relationships with building/
property management, supply and
service providers, banks and local
legal firms.