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Complex Director Revenue Management Job Description

 

 

 

 

Job Summary:

The Complex Director Revenue Management will be responsible for maximizing Company revenue through development and implementation of effective transient/group inventory and pricing strategies based on future demand forecasts.

Job Description:

The Complex Director Revenue Management will perform all or some of the following Job description:

  • Drive Market Share and Revenue Performance through proper pricing and mix management

  • Develop overall pricing strategy to include all market segments and distribution channels

  • Provide guidance on corporate transient negotiated pricing as well as group pricing. Ensure Group Selective Sell Guidelines are updated on a regular basis

  • Ensure effective pricing strategies are in place that reflects asset strength relative to the competition in each market

  • Effectively manage inventory and pricing strategy in all distribution channels including Branded Web, 3rd Party Sites, Central Reservation Office (CRO), and Global Distribution System (GDS)

  • Focus on lowering distribution costs and driving room nights to branded web

  • Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance

  • Work with RDRMs and ADRMs to conduct regular price elasticity tests in various market conditions, measure results, and share key learning's

  • Review and analyze STR data on a weekly and monthly basis with Company Revenue Management Teams

  • Compile Weekly Performance Report on a weekly basis to analyze key drivers to market share performance and understand overall effectiveness of strategies

  • Responsible for effective Implementation and compliance with Company Revenue Management Standards

  • Complete understanding and effective execution of current and new RM tools. Includes Galaxy or Fidelio PMS, IPS, PRSNet, TLPe, TLGO, PDA tools, Rate Shopper, Smith Travel reports, Channel Reports, Pace reports and any new tools or reports developed

  • Compliance to Company Standards for Rate Plans, Rate Categories, and Market Segment set up, etc.

  • Ensure Best Rate Guarantee Compliance

  • Clearly communicate to Company team strategic vision and objectives on how to drive revenues and improve performance

  • Ensure team members understand the concept of Revenue Management and the role of the DORM

  • Provide Company team with regular updates on Company performance to include market share, market segment, channel metrics etc.

  • Educate sales team on effective use of TLGO to improve profitability of group bookings

  • Share best practices and key learning's with peers, RDRM, and Corporate RM team

  • Provide Executive Committee with regular revenue management updates

  • Contribute and provide Revenue Management Strategic Vision during all Regional and Corporate Property Reviews and/or Pricing Meetings

  • Produce accurate forecast on weekly and monthly basis (frequency determined by hotel controller)

  • Validate comp set RevPAR forecast by month to ensure effective soft spot calendar planning

  • Develop and update Strategic Sales Plan with the Director of Sales & Marketing (DOSM)

  • Recruit, train, and mentor if applicable Reservations Manager, Revenue Manager, and other staff managers

  • Assist in developing a career path for direct reports.

Minimum Requirements / Knowledge / Skill For Complex Director Revenue Management Job

  • Relevant experience in Revenue Management

  • Analytical approach to problem solving and ability to "think outside the box"

  • Ability to analyze financial statements and market data

  • Detail oriented and hands-on

  • Team player

  • Strong interpersonal skills

  • Excellent communication skills, both verbal and written

  • Effective ability to supervise, motivate, and develop staff

  • Ability to develop and deliver effective presentations

  • Demonstrate self-confidence, energy and enthusiasm

  • Computer skills, including, but not limited to, Microsoft Excel, PowerPoint, Microsoft Word, Galaxy or Fidelio, IPS, PRSNet, TLPe, TLGO, SAP, and Delphi.

Minimum Education Requirements / Certification / Licensure For Complex Director Revenue Management Job

  • High School or equivalent education required
  • Bachelor's Degree preferred.
     

 

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