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Store Human Resources (HR) Manager Job Description

 

 

 

Job Summary:

The Store Human Resources (HR) Manager is responsible for attracting, motivating and retaining a high-performing diverse workforce in a Company retail store.

He/She will be responsible for providing effective management and execution of learning, career development, employment practices, recognition and reward, staffing, performance management systems, compliance and creating and maintaining a positive associate relations environment.

Job Description:

The Store Human Resources (HR) Manager will perform all or some of the following Job description:

  • Drive the store HR Review process to accurately assess talent

  • Coordinate Associate surveys and assessments as necessary

  • Manage the hiring process to ensure compliance with all applicable law and policy

  • Forecast and analyze workforce planning data and provide feedback to management team

  • Execute store staffing strategy focusing on proper full-time to peak-time ratio, certified specialists, diversity and demographics

  • Recommend final candidates for job openings with start rate proposals to store manager for approval

  • Assist with external recruitment including targeted salaried managers as necessary

  • Effectively execute Associate training programs in the store

  • Assess training needs and quality of store training delivery

  • Ensure training is provided on AR/HR issues

  • Ensure store management including associates in supervisory capacity is trained on Title VII (US) and relevant Federal, State and Local employment laws

  • Ensure that each Associate has an opportunity for training and development

  • Drive the review process for consistency, fairness, timeliness and effective utilization of payroll to maximize store performance

  • Coach and provide input to other managers and supervisors to provide quality, timely and consistent reviews

  • Ensure proper payroll administration and effective wage management with store manager

  • Ensure that each Associate has an opportunity for career development and understands his/her growth opportunities

  • Ensure that other managers and supervisors are developing strong Associate game plans and are consistently following up on those game plans

  • Work with store management team to identify and develop talent

  • Proactively maintain a positive Associate relations environment and support the Open Door policy/Alternate Dispute Resolution (ADR) process

  • Handle Associate issues and facilitate in-store resolutions that are fair and consistent. Work with Division HR Manager and Employment Practices Manager to investigate and coordinate the handling of associate issues and concerns to maintain a positive work environment and support the Company goal to attract, motivate and retain a high-performing diverse workforce

  • Make decisions regarding counseling and termination of associates

  • Ensure proper administration of benefits information including healthcare, 401K, ESPP, workers compensation, Associate services, and The Homer Fund

  • Manage internal communication in store.

Minimum Requirements / Knowledge / Skill For Store Human Resources (HR) Manager Job

  • 3+ years of past HR experience in a Generalist role
  • 2 years Management experience
  • Knowledge of compliance management, Title VII (US) and all applicable Federal, State and Local statues, alternate dispute resolution practices, training principles, compensation administration and other HR generalist knowledge domains
  • Knowledge of employment laws and policies surrounding staffing, performance management, associate relations, etc.
  • Ability to execute training, staffing, performance management, career development and other workplace initiatives
  • Knowledge of how to conduct an investigation for compliance management
  • Knowledge of how to carry out an alternate dispute resolution
  • Ability to meet commitments; hold team members responsible for achieving their goals; demonstrate ownership for responsibilities
  • Ability to act with urgency; Set aggressive goals and achieves them; create accountabilities to ensure department is productive
  • Ability to select and develop talented Associates and motivate them to continuously exceed expectations
  • Ability to identify inefficiencies in processes and make improvements; Encourage appropriate risk-taking
  • Ability to start with a blank page and create a vision for the entire department; Energize others to achieve long-term objectives
  • Ability to communicate clearly and concisely to all audiences; Invite feedback and debate and listen effectively.

Minimum Education Requirements / Certification / Licensure For Store Human Resources (HR) Manager Job

  • Bachelor's degree preferred.


 

 

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