The Human Resources And Training Coordinator will interact closely with the Company management team and with all associates on a daily basis to ensure that all training initiatives are being met. He/She will also be responsible for maintaining all human resources documentation.

Job Description:

The Human Resources And Training Coordinator will perform all or some of the following Job description:

• Maintain and process all required employment documentation including: Personnel Files, I 9’s, W4 Tax Filing Status, Background Checks, Drug Screening, 8850 Forms, etc.

• Manage all employee Vacation, Sick and Holiday Pay. Track all hours and manage process with Team Managers. Support counseling and coaching sessions

• Schedule Monthly Orientation meetings to tour new hires through the campus. Complete introductions, schedule GS orientation, focus on mindset, culture, and vision of the Goldman Sachs experience

• Assure each new hire has completed Port Of Call training
  Manage MY Staff and MY CPM accounts to assure all Payroll records are accurate

• Deliver the following courses on a quarterly basis: Dealing with Difficult Situations, Email Communication, Phone Etiquette, and Platinum Service

• Maintain Company Core Training calendar

• Work with District Manager, General Manager, and Compass Trainer to plan and execute training directives

• Maintain each associate's training portfolio

• Develop specific10/10 training sessions for the following positions: Conference Coordinator, Receptionist, Reservationist, Lobby Reception and Trading Floor Reception. Each course highlights the top do's and don’ts on a quarterly basis, focusing on the Customer experience, culture, and being proactive. Encourage role playing and associate interaction

• Work directly with Management team on employee recognition, counseling, personal development plans, annual performance reviews, and stay interviews

• Manage the HR aspect of the Monthly GS publication, highlighting employee recognition, training, Platinum Service, associate spotlight, and future special events

• Produce updates pertaining to training and communication for Quarterly Client Meetings
  Conduct CHAT Sessions monthly and Platinum Service updates daily and weekly

• Participate in Corporate Trainings such as team building, project management, managing inclusion, CFE, and CPM

• Conduct weekly Platinum Service pulse checks at random locations to assure proper protocol is being followed

• Provide lunchtime and other short-term coverage for members of the Receptionist staff.

• Excellent stand–up delivery and facilitation skills that drive key learning outcomes and motivate application beyond the classroom

• Clear understanding of adult learning and the role it plays in facilitating learning

• 3-5 years of corporate training experience

• Customer Service background

• Ability to create/adapt customized training/learning programs

• Good computer skills (Power Point, Excel, Word, Publisher)

• Ability to manage presentation equipment (overhead projector, LCD, VCR, audio speakers, etc.)

• Excellent interpersonal, verbal and written communication skills

• Ability to work calmly and effectively in stressful situations

• Exceptional client service skills to exceed expectations.

• College graduate with 2 years corporate training experience.

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