The Human Resources Operations Coordinator will be responsible for human resources administration for assigned client group.

Job Description:

The Human Resources Operations Coordinator will perform all or some of the following Job description:

• Process all job actions & transactions in SAP system (including hire, termination, transfer, severance, and payroll processing) using information provided by HR Coordinators and/or the Compensation team

• Timely resolve pay issues (e.g., late pay increases; overpayments, etc.), ensuring HRCs and employees are kept up to date on status

• Serve as a go-to resource and provide leadership for field based HR Coordinators and/or Zone Sales Assistants across the US, including ensuring proper training/on-boarding of new hires; problem resolution; best practice sharing and new process implementation

• Provide assistance with escalated payroll and employee relation issues, including breaking down barriers to with systems and third party partners

• Partner with HR Coordinator for assigned client groups to ensure timeliness and accuracy of data changes, and quick resolution to employee relations issues.

• 5+ years of previous human resources administration and/or payroll experience
• Customer service orientation is critical, with demonstrated flexibility in work responsibilities and style to meet key customer/client needs
• Strong organizational skills and ability to prioritize work
• Strong verbal and written communication skills
• Excellent follow-up skills
• Self-Motivated Pro-Active Team Player
• High Level of Proficiency/Experience in Microsoft Outlook
• Knowledge of Company Systems and/or SAP a plus
• Willingness to learn new software as needed
• Ability to cooperate and partner with peers across divisions, functions and work groups.

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