The District Human Resources Manager - Security Services will be responsible for overseeing and directing support functions within the district / market including the employee lifecycle (recruiting, selection, retention, growth) for branch and security personnel. He/She will plan, monitor, supervise, direct the work of direct reports to ensure that all established goals are achieved.

The District Human Resources Manager - Security Services will support and partner with operations managers in contributing to appropriate hiring and retention of employees.

Job Description:

The District Human Resources Manager - Security Services will perform all or some of the following Job description:

• Assure that direct reports are trained in HR regulatory requirements (company and government) – licensing, I-9s, FMLA, military leave, recruiting paperwork and tests required for hiring, state, OHSA, etc.

• Plan, monitor, supervise assigned recruiting and/or training personnel to ensure that all established goals and objectives (NBOT, OJT, MSO, etc.) are achieved

• Assist in recruitment, interviewing, hiring all district exempt/support personnel as requested or required

• Assure compliance with regulatory and contract requirements

• Investigate employee complaints assuring that they are logged onto Complaint Log, resolved within 10 days, and all documentation of complaint, interviews, recommendations and resolution is complete and filed (with handwritten notes) pertaining to the investigation

• Performance Management – Partner with District Manager to
  - Develop and follow through timelines of performance improvement action plans for Account Managers showing deficiencies.
  - Assist in development Account Managers through training, formal and informal, related to enhancing supervisory skills, understanding employment laws and processes, and reducing liability claims

• Unemployment management – Work with operations managers to assure timely inactivations with appropriate documentation and coding. This is accomplished through training and regular distribution and follow-up regarding the Last Day Worked Report

• Hold focus groups of hourly security personnel at client sites, providing confidential documentation of issues (to DM) and planning next steps and action plans

• Audit employee records and forms to assure compliance with company and government regulations (licensing, I-9s, pre-hire requirements, etc.).  

• Broad knowledge of human resources legislation and local employment laws
• Knowledge of recruiting techniques / fundamentals
• 4 years hands-on experience in HR / employee relations
• 4-5 years business and management / supervisory experience
• Customer service orientation, open-minded disposition
• Excellent interpersonal and communication skills (verbal and written) with staff at all levels
• Sound judgment, strong attention to detail, and proficiency in MS Office and HRIS systems.  

• PHR or SPHR certification a plus.
   

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