Job Summary:

The Supervisor Finance Government Programs is responsible for the supervision of third party billing activities from all non-government payers and patients. He/She will be responsible for the supervision of staff, and interact with many hospital departments, external agencies, patients, medical staff and senior management.

Job Description:

• Responsible for ensuring prompt and courteous response to written or telephone inquires and requests related to patient bills. Includes documentation and follow-through to completion, updating of patient or insurance information, rebilling, adjustments and other complaints or problems

• Assist management and act as a technical resource to staff. This includes the monitoring of appropriateness and professionalism of telephone contacts, correspondence and personal interviews

• Perform reviews and recommend appropriately

• Responsible for supervising third party payer activities. Monitor receivable results and make suggestions and necessary changes to improve operational levels of performance

• Evaluate all problems that impede the orderly and timely resolve of accounts. Interact with departments, agencies or individuals to resolve such problems

• Organize and determine priorities of the work for the area. Participate in and recommend procedures, systems and work methods that may affect areas both within and beyond this area

• Interview, train, recommend selection/termination and annual merit evaluations of employees under his/her supervision

• Prepare and review a variety of reports, maintain statuses for reporting to manager on key measurements of the unit.

• Verbal, written and interpersonal skills

• Thorough understanding of both theoretical and practical aspects of own professional discipline. Understand internal/external client needs and how he/she can contribute to meeting those needs

• Sound working knowledge of third party payers, systems development and all hospital policies and procedures usually acquired through one to three years of progressively responsible accounts receivable management including one to three years in acute hospital field

• Ability to make decisions and recommendations on issues affecting a department, project or customer base

• Ability to direct teams for significant projects or larger groups. Establish goals tied to project or business objectives

• .Previous Medicare/Medicaid background.