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Senior Customer Service Specialist - Oil Field Services Job Description

 

 

 

Job Description:

The Senior Customer Service Specialist - Oil Field Services will perform all or some of the following Job description:

  • Ensure accurate and timely processing of orders and quotations

  • Direct the movement of material for global multi-PSL operations

  • Utilize knowledge of products and processes to service customer needs

  • Serve as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements

  • Coordinate cross-center and vendor supplied orders as required and monitor those shipments

  • Work with Law Department to ensure export compliance and stay current regarding international material movements and shipping regulations

  • Administer contracts and notify necessary personnel regarding royalties, commissions, agent fees, etc. as required

  • May direct activities or give guidance to Order Correspondents, Customer Service Specialists, and others due to level of knowledge and responsibilities. 

Minimum Requirements / Knowledge / Skill For Senior Customer Service Specialist - Oil Field Services Job

  • Experience in the Customer Service environment and other relate areas, such as Procurement, Manufacturing, or Logistics, typically gained through 3-5 years experience.

Minimum Education Requirements / Certification / Licensure For Senior Customer Service Specialist - Oil Field Services Job

  • Associate degree.



 

 

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