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Senior Customer Service Specialist - Banking Job Description

 

 

 

Job Description:

The Senior Customer Service Specialist - Banking will perform all or some of the following Job description:

  • Provide direction and oversight of bank transactions that take place at the customer service counter and drive through window

  • Ensure each customer service specialist delivers professional services to customers including handling, and posting transactions, and verifying funds

  • Ensure optimal scheduling of customer service specialist to meet branch service standards and transaction volumes

  • Perform balancing cash drawer

  • Handle customer inquires regarding product features, fees, available products and services.

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Minimum Education Requirements / Certification / Licensure For Senior Customer Service Specialist - Banking Job

  • Associate degree.



 

 

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