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Customer Service Merchandiser Job Description

 

 

 

Job Description:

The Customer Service Merchandiser will perform all or some of the following Job description:

  • Process sales transactions and assist customers in a prompt, courteous manner

  • Enter customer purchases into P.O.S system

  • Answer telephone calls and use hhgregg phone etiquette

  • Responsible for opening and closing registers

  • Verify and balance all transactions entered in the registers 

  • Perform returns and exchanges for customers within the 14-day return policy guidelines. 

Minimum Requirements / Knowledge / Skill For Customer Service Merchandiser Job

  • Good understanding and execution of all payment procedures
  •  Working knowledge of service system and all related functions.

Minimum Education Requirements / Certification / Licensure For Customer Service Merchandiser Job

  • High School Diploma or equivalent.
     


 

 

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