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Job Summary:
The
Customer Service Coordinator will be responsible for
operational controls at the Front Line
Service Desk.
Job
Description:
The
Customer Service Coordinator will perform
all or some of the following Job
description:
-
Ensure
Front Line Associates provide prompt,
courteous and knowledgeable service to
all customers
-
Resolve
customer service issues appropriately
and competently
-
Audit and
approve all necessary Front Line
paperwork
-
Responsible for training and developing
store Associates on customer service
standards, register procedures and
proper Front Line procedures and
controls
-
Answer
phone calls
-
Provide
program information
-
Schedule
weekly client appointments
-
Greet
clients in the lobby
-
Invoice
-
Assist in
stock inventories
-
Process
orders for clients and daily stocking.
Minimum Requirements / Knowledge / Skill
For Customer Service Coordinator Job
Strong
interpersonal skills
Ability to work cordially with
people in a customer focused
environment
Ability to
multi-task and be flexible
Six
months experience in sales or
customer service
Strong customer service skills
Basic
computer knowledge.
Minimum Education Requirements /
Certification / Licensure For
Customer Service Coordinator Job
-
High
School Diploma or G.E.D.
Find More Customer Service Job Descriptions Here
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