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Job
Description:
The
Customer Service Associate II will perform
all or some of the following Job
description:
Minimum Requirements / Knowledge / Skill
For Customer Service Associate II Job
Ability to
operate/demonstrate/explain
merchandise in assigned area
Ability to apply basic mathematical
concepts such as adding,
subtracting, multiplying, dividing
and knowledge of weights and
measures
Understand and respond appropriately
to basic customer and employee
inquiries
Read,
write and communicate using English
language sufficient to perform job
functions (Other preferences will be
given for special language skills
when there is a business need)
Knowledge of company's mission,
purpose, goals and the role of every
employee in achieving each of them
Ability to operate store equipment
in assigned area (including but not
limited to LRT, telephone, paging
system, copiers, fax machines,
computers, CCTV surveillance system,
key cutting, panel saw, paint mixing
computer, blind cutting, fork lifts,
pallet jacks, electric lifts, etc)
Ability to interpret price tag and
UPC information
Visual acuity corrected to perform
job functions
Ability to move throughout all areas
of the store; sales floor,
receiving, register areas, lawn and
garden , including the outside
perimeter of the store
Ability to
move
objects up to and exceeding 200
pounds with reasonable
accommodations
Ability to wear all necessary
personal protective equipment to
perform job functions
Ability to
stand
and/or sit continuously and perform
job functions for a full shift with
meal break.
Minimum Education Requirements /
Certification / Licensure For
Customer Service Associate II Job
-
High School
Diploma or equivalent.
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