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System Administrator/Computer Operator Job Description

 

 

 

 

Job Description:

The System Administrator/Computer Operator will perform all or some of the following Job description:

  • Analyze, log, track and resolve complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs

  • Coordinate hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy

  • Recommend resolution to complex matters of significance and coordinate the implementation of the approved course of action

  • Coordinate and monitor troubleshooting to isolate and diagnose common system problems

  • Document system events to ensure continuous functioning

  • Recommend course of action and implement as approved

  • Oversee the installation of client department-specific applications and systems

  • Ensure installations are in accordance with appropriate operating procedures

  • Determine revisions or updates to installation as needed

  • Coordinate testing, upgrades and configuration of system files and services

  • Ensure changes are in accordance with appropriate operating procedures

  • Recommend revisions or changes based upon results

  • Prepare for and prescribe approaches to possible downstream implications

  • Utilize standard corporate tools to record change and problem activities for tracking purposes.

Minimum Requirements / Knowledge / Skill For System Administrator/Computer Operator Job

  • Four+ years of experience with computer systems or networking

  • Experience working with computer hardware for installation and upgrades

  • Experience working with software installation/upgrading procedures

  • Experience working with file and system maintenance procedures

  • Experience with DISA Gold Disk, Retina Scans, and VMS systems

  • Experience in vulnerability mitigation, repair, and resolution

  • Experience with remote IT tools

  • Knowledge of Remedy Action Request System

  • Good organization skills to balance and prioritize work, and multitask

  • Good analytical and problem solving skills to troubleshoot systems problems

  • Good communication skills to communicate with support personnel, customers, and managers

  • Ability to work independently and as part of a team.

Minimum Education Requirements / Certification / Licensure For System Administrator/Computer Operator Job

  • Bachelor's degree in computer science or equivalent combination of education and experience.


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