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Job Summary:
The
Senior Computer Technologist I is
responsible for providing day-to-day
maintenance support for all DCGS-A, JIOC,
HATS/CHIMS, and other classrooms within
a DoD training facility. The Senior
Computer Technologist, under direction
of the team leader, will resolve
software and hardware related problems;
support entails, but is not limited to,
software troubleshooting and repair of
MS Windows XP, MS Office 2007, other DoD-specific
client and web-based applications and
hardware troubleshooting and repair of
classroom assets such as computers, thin
clients, overhead projectors, etc.
Job
Description:
The
Senior Computer Technologist I will perform
all or some of the following Job
description:
-
Assist with the planning and
engineering of new classrooms and
classroom upgrades, to include
researching equipment and preparing
BOM's/ROM's
-
Install and configure classroom
hardware, to include computer
systems, printers, and audio/visual
equipment
-
Diagnose and determine fastest
method to return a functioning
system to the instructor and/or
student (repair or replace)
-
Use
Virtual Infrastructure Client
software to manage virtual machine
images
-
Create instructor and student
accounts
-
Unlock systems locked by incorrect
log in attempts or screensavers
-
Manage student accounts
-
Assist with boot-up and shutdown of
systems when needed
-
Provide immediate support following
unplanned power outages
-
Develop, test and install
schoolhouse specific scripts to
automate cleanup, database and
networking functions as required
-
Perform disk images
-
Install maps on system disks and
access to networked maps
-
Resolve printer issues / Modify
print environment settings
-
Perform routine system maintenance:
Destroy student created databases,
remove student created files and
directories, empty training
databases and set system times to
correspond with exercise settings
-
Support multiple shifts for training
and exercises within contracted
number of hours
-
Act
as" over-the-shoulder" trainers for
instructors and students
-
Determine message anomalies
resulting from TACSIM, DSE or other
exercise or training message feeds
-
Resolve address book issues
affecting on-going training
-
Initiate software problem reports.
Bachelor Degree OR a minimum of 6
years directly related work
experience is required.
Minimum Requirements / Knowledge /
Skill For Senior Computer Technologist I Job
-
Ability to successfully complete the
Stanley Background Investigation to
include; 50 State Criminal,
Education and Employment
-
Ability to successfully complete a
Credit and/or Driving Records Checks
may be conducted if required by the
contract for continued employment
-
Possession of a TOP SECRET/SCI
security clearance is required to
begin employment
-
Ability to maintain a TOP SECRET/SCI
security clearance is required for
continued employment; US Citizenship
is required
-
Formal computer training, a
technical certificate from an
accredited college or university
-
Four
(4) years hands-on PC
software/hardware troubleshooting
and repair experience
-
General understanding of Windows
Operating Systems and MS-Office
applications
-
Ability to work independently
-
Ability to lift 35lbs equipment
-
Experience working with the Military
/ Government
-
Understanding of the operation of
the DCGS-A System and associated
software.
Minimum Education Requirements /
Certification / Licensure For
Senior Computer Technologist I
Job
-
An
advanced degree in an Information
Technology or Information Systems
field
-
CompTIA A certification
-
CompTIA Security certification
-
Microsoft MCP certification.
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