|
Job Summary:
The
Counter Intelligence Agent - Computer
Technician is
responsible for performing
computer-related installations and
technical support.
Job
Description:
The
Counter Intelligence Agent- Computer
Technician will perform
all or some of the following Job
description:
-
Assist customers with service/repair
issues within the Standard Operating
Platform (SOP) of the Precinct
-
Provide the initial contact with
customers, check in product, and run
basic tests to determine product
needs and service solutions
-
Facilitate the complete solution of
product sales, upgrades,
installations and service in the
store
-
Personify
and uphold service standards.
Minimum Requirements / Knowledge /
Skill For Counter Intelligence Agent-
Computer Technician Job
-
Experience with DOS, Windows
9x/ME/2000/XP/Vista or Apple MacOS
Experience
troubleshooting of Operating Systems
and Internet connection issues
Knowledge of computer hardware
diagnostic and troubleshooting
Knowledge of software installations
and upgrading
Ability to install / troubleshoot
all computer-related devices (video,
sound, modem, printer, scanner,
camera, etcetera.)
Ability to research online and work
through problems
At
least 16 years of age
Proof
of Apple certifications (current or
expired) or laptop repair training
Ability to troubleshoot and resolve
Windows XP/Vista and basic Apple OS
X problems
Linux
and Mac experience is a plus.
Minimum Education Requirements /
Certification / Licensure For
Counter Intelligence Agent- Computer
Technician
Job
Find More Computer Job Descriptions Here
|
