The Computer Operations Specialist will perform all or some of the following Job description:

• Independently monitor system and network performance and availability using automated tools such as Tivoli, Cisco-Works, and NetView

• Troubleshoot and escalate incidents and problems when detected

• Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance

• Perform routine tests of assigned systems and report the on results

• Oversee the operation of the Company's hardware system, including coordinating and scheduling the use of system for routine maintenance

• Use the Company terminal to enter commands, activate controls on system and peripheral equipment to integrate and operate equipment

• Assist systems analysts test and debug new programs

• Record system and network information: the operating time, problems that occurred, and actions taken to resolve problems

• Manage the backup process and tapes: assist with labeling, classifying, cataloging and maintaining tapes

• Respond to error messages; finding and correcting problems or terminating jobs

• Read job set-up instructions to determine equipment to be used, order of use, and material such as backup tape to be loaded, and control settings

• Retrieve, separate and sort jobs as needed, and send the output to specified users

• Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.

• Familiarity with TCP/IP

• Ability to monitor MS Windows Server 2000/2003/2008, Active Directory, Group Policies, MS Exchange, MS Outlook, and BlackBerry

• Ability to manage user accounts and groups.

Minimum Education Requirements / Certification / Licensure For Computer Operations Specialist Job

• 8+ Years with HS or 5+ Years with AA or 2+ Years with BS.