Job Description:

• Provide planning, design and technical support for Local Area Network (LAN) infrastructure components, applications and related internetworking services

• Recommend, install, maintain, and troubleshoot LAN hardware and software elements, including file servers, wireless and wired networks, workstations, application software, peripherals, and cable plant systems

• Install, maintain, and troubleshoot computer hardware and software elements, including, work stations, application software, and peripheral device with some cable plant maintenance

• Configure and install network and server equipment

• Manage and maintain LAN hardware and software components

• Coordinate or initiate troubleshooting and corrective action to resolve network or component malfunctions

• Prioritize tasks and workload with minimal supervision

• Maintain records, documentation, and change history files on locations and networks assigned

• Monitor network and server performance for capacity planning and preventative maintenance purposes

• Configure & install LAN work station software. Diagnose & trouble shoot application conflicts or anomalies, down load updates & apply necessary patches

• Research & resolve technical issues related to LAN peripherals, e.g. printers, scanners, DVD burner/players

• Perform networking component installations, including equipment configurations, cable plant/wiring support, hardware testing, & connectivity troubleshooting

• Interact with District staff and departments to resolve LAN problems & maintain ongoing connectivity

• Troubleshoot & repair/replace computer hardware components. Install & configure hardware upgrades such as RAM & additional drives

• Assist in the monitoring & maintenance of all LAN equipment to ensure optimal performance, including hardware & software upgrades as needed

• Prioritize Schedule incident tickets with customers as well as document resolution/solutions in District’s service desk system.