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Computer Maintenance Technician Job Description

 

 

 

 

Job Description:

The Computer Maintenance Technician will perform all or some of the following Job description:

  • Provide technical support to end users to resolve moderate to difficult computer software and hardware problems

  • Install, configure, maintain, modify and repair internal computer hardware and systems to ensure minimum workstation downtime and maximum system availability for the end users

  • Install new software packages and upgrades

  • Provide routine to semi-routine maintenance, diagnostics and repair on PC software, hardware, network and peripherals

  • Facilitate training for employees who operate new programs and/or systems

  • Assist more senior IT technicians and/or engineers with the development of system documentation and procedure manuals as required

  • Maintain operational records of equipment and work performed

  • Compile reports on maintenance, parts replacement, repairs, modifications and systems utilization and conduct periodic inventory of supplies, tools and spare parts.

Minimum Requirements / Knowledge / Skill For Computer Maintenance Technician Job

  • Experience with Symantec Ghost, Altiris Deployment/Notification Server, and/or Windows Installer

  • Good Customer Service skills.

Minimum Education Requirements / Certification / Licensure For Computer Maintenance Technician Job

  • Associates degree.


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