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There are
different Computer Job Descriptions.
Example
1: Computer Technician Job Description
Job
Summary:
The
Computer Technician will provide support
to end users within the organization’s
desktop computing environment. He/She
will install, diagnose, repair,
maintain, and upgrade all PC hardware
and equipment to ensure optimal
workstation performance.
The
Computer Technician will troubleshoot
problem areas (in person, by telephone,
or via e-mail) in a timely and accurate
fashion, and provide end-user assistance
where required.
Job
Description:
The
Computer Technician will perform all or
some of the following Job description:
-
Install, diagnose, repair, and
maintain information technology
infrastructure including but not
limited to workstations, servers,
printers, copiers, scanners, fax
machines, VOIP, video conferencing,
tape backup systems, and networking
equipment
-
Provide quality hardware and
software support for all end users
-
Efficiently troubleshoot and resolve
incidents using the incident
management system
-
The
Computer Technician will connect
workstations and terminals to
existing data networks
-
Maintain workstations and servers
using client management tools
-
Identify and learn appropriate
software applications relevant to
the organization
-
The
Computer Technician will communicate
application problems and issues to
key stakeholders, including
management, development teams, end
users, and unit leaders
-
Analyze business needs and recommend
technology based solutions
-
Work
with hardware and software vendors
to install updates on enterprise
workstations
-
Perform on-site analysis, diagnosis,
and resolution of complex desktop
problems for end-users
-
The
Computer Technician will ensure
efficient operation of the
organization’s computing environment
-
Use
diagnostic utilities to aid in
troubleshooting
-
Research software updates, drivers,
knowledge bases, and other resources
to assist in troubleshooting
-
Provide “on call” services, and
respond to incidents in a timely
fashion
-
The
Computer Technician will perform other
duties as assigned.
Minimum
Requirements / Knowledge / Skill For
Computer Technician Job
-
The
Computer Technician must possess a
moderate understanding of general
job aspects and some understanding
of the detailed aspects of the job
-
He/She must possess communication
skills, time management skills,
organizational skills, interpersonal
skills, writing skills, and computer
skills including Microsoft Word,
Excel and PowerPoint and Lotus Notes
-
He/She must be able to maintain
frequent contact with individuals
representing other departments
and/or outside organizations.
Contacts involve obtaining or
providing information or data on
matters of moderate importance to
the function of the department or
which may be of sensitive nature
-
The
Computer Technician must have the
ability to read and interpret
complex business and/or technical
documents
-
Ability to write comprehensive
reports and detailed business
correspondence
-
Ability to work with groups of
people such as other departments and
communicate known concepts
-
The
Computer Technician should have the
ability to present to a group of
departments
-
Ability to add, subtract, multiply
and divide in all units of measure,
using whole numbers, common
fractions and decimals
-
Ability to compute rate, ratio and
percent and to draw and interpret
bar graphs
-
The
Computer Technician must be able to
solve problems with a variety of
concrete variable through
semi-standardized solutions that
require some ingenuity and analysis
-
He/She should be able to draw
inferences and follow prescribed and
detailed procedures to solve
moderately complex problems
-
He/She should be able to routinely
sit, walk, stand, stoop, and kneel
-
The
Computer Technician should be able to
perform intermittent moderate
lifting.
Minimum
Educational Requirements / Certification
/ Licensure For Computer Technician Job
-
Minimum of a Bachelor's degree (or
equivalent) and 0-2 years of
experience required
-
Minimum of three years of experience
and advanced certification is
preferred. However, a combination of
experience and/or education will be
taken into consideration.
Example 2: Computer Operator Job
Description
Job
Summary:
The
Computer Operator will be responsible
for monitoring
applications, hardware, and network on
all operating platforms located in the
Corporate Data Center to analyze
potential problems and take corrective
action. In addition, he/she will record,
communicate, and resolve all operational
problems and system status daily.
The
Computer Operator
will also provide training to part time
operators and update procedures and
documentation.
Job
Description:
The
Computer Operator will perform all or
some of the following Job description:
-
The
Computer Operator will be responsible
for operating computer, computer-related
hardware and other operations area
equipment
-
He/She will perform support
activities in computer operations
-
The
Computer Operator will assist in
training new computer operators; monitor
and control a computer console to
process and complete jobs
-
Operate Xerox
printers to complete the printing of
assigned files; gain knowledge of the
continuous printing process in an effort
to serve as a back-up when needed
-
He/She
will process assigned customer files,
notify the customer that the files have
been processed and accounts are in
balance, and assign the print-ready
files to their assigned printers;
re-process and verify damaged accounts
returned for re-printing and transition
the accounts to the next processing
stage
-
The
Computer Operator will document and list
all files received and processed and
verify that the correct file has been
accessed
-
He/She will adhere to the controls
implemented to ensure accurate
processing; investigate error conditions
in computer processing, equipment
malfunction and/or network (on-line)
performance in order to determine and/or
apply the required corrective procedure
or action
-
He/She
will maintain the physical inventory of
computer operations supplies in a
designated storage area and keep the
various operations areas stocked with
the supplies necessary for daily
production
-
The
Computer Operator will set up, prepare, operate and
perform preventive maintenance tasks on
tape drives, computer on-line
microfiche, disk units, printers, bursters, decollators, inserters,
postage meters, microfiche viewers, and
similar devices
-
The
Computer Operator will control and
monitor the on-line network from the
central network control center
-
He/She
will perform any other duty as assigned.
Minimum
Requirements / Knowledge / Skill For
Computer Operator Job
-
Working knowledge of computer
operating systems specifically MPE,
UNIX, Windows, LINUX
-
Must
have a Minimum of one to three years
related experience or training on
operations of computer related
equipment
-
The
Computer Operator must be able to
Multitask, Solve practical problems
and deal with a variety of concrete
variable situations where limited
standardization exist
-
He/She must have good typing Skills.
Minimum
Educational Requirements / Certification
/ Licensure For Computer Operator Job
-
High
School graduate with sufficient
education, training, and or work
experience to demonstrate possession
of Skills, knowledge and abilities
typically acquired through an
Associate Degree education Program
in electronic data processing,
programming , and or administrative
management.
Here are
links to more
Computer Job Descriptions.
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