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Clerical Office Support Job Description

 

 

 

Job Summary:

The Clerical Office Support will be responsible for core administrative tasks supporting identified client organizations/associations. 

Job Description:

The Clerical Office Support will perform all or some of the following Job description:

  • Client association membership processing and updating in membership database

  • Batch processing between membership database and our client facing accounting staff

  • Daily credit card report processing, including batch closeout and interface with Financial Management & Accounting personnel

  • Preparation and mailing of membership packets inclusive of membership cards, certificates, welcome letters, etc. (e.g. mail-merge)

  • Running membership reports inclusive of counts, renewal comparisons and invoices

  • Filing of membership forms, lockbox batch and credit card reports

  • Assisting in membership service inquiries as related to database (e.g. a member calls asking for their membership login information for the association website or requests a copy of a journal article)

  • Mass mailing preparation as needed

  • Other administrative projects as needed.   

Minimum Requirements / Knowledge / Skill For Clerical Office Support Job

  • Microsoft Office proficiency (strong technical skills)
  • Data entry experience (experience working with databases)
  • Ability to apply good judgment and handle sensitive financial information
  • Filing and core clerical skills
  • Strong interpersonal skills (e.g. effective listening, working with teams, professional phone skills)
  • Ability to meet deadlines
  • Ability to juggle several assignments at once
  • Demonstrated history working well with other employees at all levels and from other departments
  • Ability to participate in group discussions, meetings, work teams - not just as a scribe.

Minimum Education Requirements / Certification / Licensure For Clerical Office Support Job

  • High School diploma.
     


 

 

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