The Clerical Associate I will ensure customer service and clerical activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers, both internal and external. 

Job Description:

The Clerical Associate I will perform all or some of the following Job description:

• Answer phone, take messages, perform basic data entry and perform other basic office support functions

• Communicate to both internal and external customers any requested information

• Respond to all phone requests and inquires within a designated time window

• Perform required processing of customer data based inquires, both internal and external

• Input data, comments related to service performed on all products

• Communicate effectively on all issues related to the daily operations within the department

• Cross train as needed to learn all clerical functions

• Meet deadlines and productivity/quality standards

• Assist other departments as needed

• Perform other miscellaneous duties as assigned.   

• High School / GED.