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Clerical Assistant Job Description

 

 

 

Job Summary:

The Clerical Assistant will be responsible for receiving, classifying, consolidating, and/or summarizing documents and information. He/She will maintain records of documents processed; compile and maintain various reports in accordance with standard operating procedures.

Job Description:

The Clerical Assistant will perform all or some of the following Job description:

  • The Clerical Assistant will be responsible for accuracy of assigned work

  • He/She will report problems involving assignments to officer or higher level administrative support for resolution

  • He/She will receive incoming mail and process requests for information via phone and/or email in accordance with established policies and procedures, particularly regarding confidentiality

  • Ensure information is forwarded to the correct department and calls are routed to the appropriate personnel

  • The Clerical Assistant may greet visitors, answer routine inquires, and direct visitors to the appropriate office

  • He/She may contact customers, suppliers, or other employees outside the immediate work unit to exchange information

  • The Clerical Assistant will maintain accurate records, and neat filing and storage areas

  • Process documents according to established procedures and practices

  • Type letters, forms, and compile reports from rough drafts and corrected copies

  • The Clerical Assistant will assist in maintaining appropriate office supplies and equipment

  • He/She will assist other personnel as requested.   

Minimum Requirements / Knowledge / Skill For Clerical Assistant Job

  • The Clerical Assistant should have up to 6 months general office experience
  • Possess basic computer user skills (data entry, information look-ups, word processing)
  • The Clerical Assistant must have good communication skills (verbal-written-listening) in order to interact with internal staff and external clientele or suppliers.

Minimum Education Requirements / Certification / Licensure For Clerical Assistant Job

  • High School diploma.
     


 

 

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