The Clerical II staff will ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers both internal and external.

Job Description:

The Clerical II staff will perform all or some of the following Job description:

• Perform specific inventory related processes and support related 4-walls activities

• Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs Input data into DOS and other related DD channel systems

• Communicate with internal and external customers any requested information

• Respond to all phone requests/inquiries within designated time window

• Perform required processing of customer data based inquires, both internal and external

• Communicate effectively on all issues related to the daily operations within the department

• Cross train as needed to learn all clerical functions

• Assist other departments as needed

• Perform miscellaneous duties as assigned.  

• High School diploma.