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Job Summary:
The
Administrative Assistant Client
Development will be responsible for
providing client and account management
support to the Client Development Group
to increase overall efficiency and
effectiveness of account management and
business development activities. He/She
will also be responsible for general
administrative support of the team.
Job
Description:
The
Administrative Assistant Client
Development will perform
all or some of the following Job
description:
-
Support the Account Directors (AD)
and Business Developers (BD) within
the Client Development Group (CDG)
to manage their portfolios
efficiently and effectively
-
Understand client management items
such as the Master Services
Agreement /Terms & Conditions
documents and how to assist the ADs
in keeping up to date on renewals
-
Verify compliance, using already
agreed upon
security/privacy/confidentiality
provisions
-
Prompt ADs/BDs when agreements are
due to expire or updates are needed
(e.g., billing rate schedules)
-
Support the process of new and
renewing MSAs /Terms & Conditions
-
Maintain Client Information System -
Ensure that information entered into
Sales and Client Information tools
is accurate/complete and entered in
a timely manner while keeping CIS
information up to date and accurate
-
Assist with traditional day-to-day
administrative duties including:
- Drafting correspondence
- Typing, proofreading and editing
documents
- Preparing client presentations
- Entering weekly time and monthly
expense reports
- Preparing monthly client invoices
- Maintaining calendar and
scheduling meetings
- Making travel arrangements and
preparing travel itineraries
- Filing, faxing, copying, handling
incoming mail
- Answering telephones and
responding to routine client
requests
-
Support
Account Team
-
Schedule and arrange logistics
-
Prepare meeting agendas and
materials
-
Take
meeting minutes and follow up with
action items
-
Ensure Information is easily and
effectively distributed
-
Maintain distribution lists
-
Ensure timely sharing of information
-
Inform team of upcoming milestones
-
Assist with client data requests
(e.g., business continuity plans, IT
requirements, etc.)
-
Communicate to AD/BD and team about
upcoming client mailings
-
Perform statement of Work (SOW)
management
-
Assist client team with creation of
SOWs, ensuring appropriate language
and/or templates are used
-
Coordinate with appropriate parties
(Legal and/or others) to ensure
smooth/timely flow of information
-
Ensure AD/BD is updated on current
client projects
-
Act
as liaison with Billing
Specialists/Finance.
Minimum Requirements / Knowledge /
Skill For Administrative Assistant
Client Development Job
-
Ability to work well with colleagues
at all levels
-
Ability to interface with clients
effectively
-
Strong sense of professionalism and
maturity
-
Outstanding technical skill in MS
Office (Word, PowerPoint, and Excel)
and Internet Explorer
-
Demonstrated expertise with
PowerPoint charts and graphs
-
Ability to produce consistently
high-quality results under tight
deadlines
-
Excellent organizational skills,
accuracy, and attention to detail
-
Resourceful, proactive self-starter
with the ability to think ahead
-
Ability to multi-task and work
independently, as well as part of a
team
-
Excellent verbal and written
communication skills
-
Creative problem solver
-
Solid
research and project management
skills
-
Prior
administrative assistance
experience.
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