Identify and communicate potential network threats, vulnerabilities, and risk by providing solutions and process refinements; researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; analyzing data for current and future fraud trends; planning and executing proactive strategy for Corporate Investigations; participating with Systems Incident Response Team (SIRT) during incident response and analysis to help locate liability and system vulnerability

Develop internal and external liaison responsibilities by identifying business owners and establishing relationships; assisting outside agencies with requests; seeking out customer deliverables from the business units when planning strategy; meeting with business unit customers to discuss deliverables, new projects, and product roll-outs; providing consultation on potential risks and vulnerabilities of products, services, and processes; training customers; and working with the Ethics and Legal departments on investigative development

Conduct investigations of non-standard and idiosyncratic computer crimes, fraud, waste, and abuse matters by providing computer expert testimony; responding to allegations of computer intrusion, fraud, and policy violations from a variety of channels; developing fraud theory; gathering and evaluating documents, performing analysis, and drawing findings; conducting interviews of direct and indirect witnesses and presenting findings to business unit and law enforcement agencies; identifying vulnerabilities and recommending process refinements;
preparing reports and evidence files for courtroom presentations; and reporting and testifying on computer crime findings

Provide supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness

Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy

Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events

Drive the execution of multiple business plans and projects for Special Investigations by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.