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Job Summary:
The
Intern - Information Technology will
be responsible for providing Desktop
Support to Organization Operations end
user communities. He/She will perform
configuration of end user
hardware/software and network resources
for management and shop support.
Job
Description:
The
Intern - Information Technology will perform
all or some of the following Job
description:
-
Perform
all aspects of pc hardware and operating
system installation including
application of OS patches and virus
protection
-
Configure
desktop productivity applications as
requested and maintain accurate
inventory of all hardware leases/assets
and all software licenses
-
Proactively respond to user computing
needs and resolve end user computing
issues
-
Assist in
administration of IT trouble ticket
system to dispatch appropriate
resources, log/catalog issues and
resolve user problems in a timely manner
-
Provide
end user training regarding use of
productivity tools,
network/email/internet access and other
materials for quick reference and ease
of use in order to create a more
productive/skilled end user base
-
Assist in
developing and maintaining accurate
system configurations and procedural
documentation to support divisional
disaster recovery planning and Corporate
compliance objectives
-
Perform
other administrative duties as assigned.
Minimum Requirements / Knowledge / Skill
For Intern - Information Technology Job
-
Some
Technical knowledge and
understanding of Windows based
Operating System configuration
-
Basic
hardware/printer troubleshooting
Microsoft Office Suite and Other
Productivity applications
-
LAN/WAN network concepts
-
Network / Email / Internet Security
profiles
-
Remote Terminal Service concepts
-
Ability to quickly analyze
situations and develop solutions to
problems
-
Ability to manage stress well under
difficult situations and when
dealing with production issues and
project deadlines
-
Ability to plan and document changes
to shop and business systems
-
Ability to read and interpret
complex technical journals, manuals
or information and translate and
develop that information into uses
that non-technical end-users will
understand
-
Ability to meet goals and objectives
with supervision
-
Ability to effectively manage /
organize time resources to balance
focus on addressing daily issues in
concert with longer term business
centered IT strategic objectives
-
Ability to communicate clearly with
management and end user community
-
Positive attitude in an environment
of competing priorities
-
Travel Required: < 10%.
Minimum Education Requirements /
Certification / Licensure For
Intern - Information Technology Job
-
Currently enrolled in an accredited
college and has completed at least
sophomore year.
Find More IT - Information Technology - Job Descriptions Here
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