Responsible for developing, executing, and monitoring information technology plans to deliver solutions to address new or revised business processes and information flows

Direct the activities of system design, implementation, and administration, network management, application maintenance and support, and the personnel performing the services

Manage the acquisition, installation and maintenance of the organization’s local area network hardware/software

Ensure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed

Manage and delegate troubleshooting of workstations, networks, software applications, phones, copiers and other technologies

Establish departmental goals, short-term and long-term course of action plans, and organize timelines to achieve desired goals

Develop, implement, and monitor policy and procedures and ensure they are being followed on a day to day basis

Develop, implement, and monitor IT best practices and solutions that promote effective and efficient resource utilization and business processes

Evaluate the quality and timeliness of IT services throughout Company and initiate improvements

Analyze technology requirements and develop functional specifications

Conduct comparative analysis and competitive bidding when necessary

Lead the planning and design of enterprise security architecture

Manage the deployment, integration and configuration of all new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise’s security documents specifically

Assure Company’s systems conform to all external regulatory bodies, specifically Part 11 compliance for electronic systems used to meet FDA regulations

Arrange and provide support for independent IT audit(s) as required by contract

Responsible for the discovery, mitigation and documentation of information technology risks

Prepare, maintain and test a technology disaster recovery plan

Develop and manage technology budget and monitor and approve related expenditures

Review and approve capital expenditures

Manage technology inventory to include procurement and disposal

Develop positive working relationships with client (internal and external) community

Act of point of contact (POC) with all outside vendors pertaining to information needs and strategies

Provide technical assistance to CRM Headquarters as needed and participate on proposal writing projects when requested

Provide all job-related progress reports/technical reports as requested

Maintain a safe workplace ensuring that he/she is aware of and observe appropriate safety and occupational health rules and regulations

Perform light duties and other related duties as required and assigned

Supervise direct reports as assigned by CRM.