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Job Summary:
The
Fulfillment Center Junior IT Technician,
reporting directly to the IT manager for
the Fulfillment Center,
will perform allocation and maintenance
of IT equipment throughout the
Fulfillment Center.
Job
Description:
The
Fulfillment Center Junior IT Technician will perform
all or some of the following Job
description:
-
Perform
troubleshooting of all IT related
equipment such as PCs, wireless handheld
devices, thin clients, printers and
other end user devices -
Responsible for the RMA and repair
process for all devices under warranty -
Specifically support the Senior
Technicians in daily projects and
activities as directed -
Participate in learning new technologies
and career development opportunities as
presented in an effort to progress to
higher level positions within the IT
network.
Minimum Requirements / Knowledge / Skill
For Fulfillment Center Junior IT
Technician Job
-
Understanding of basic
computer/network concepts and terms
-
Experience in Microsoft Office
applications including but not
limited to MS Word, Excel, Power
Point, and Outlook
-
Excellent written and verbal
communication skills
-
High
school diploma or equivalent
-
Stand/walk for 10-12 hours at a time
-
Willingness to work flexible shifts
and schedule including weekends,
nights, and holidays
-
Authorization to work in the U.S.
without sponsorship
-
Highly self-motivated and
customer-centric
-
Experience troubleshooting thin
clients, PCs, scanners, and portable
handheld terminals
-
Experience troubleshooting and
maintaining laser printers and zebra
printers
-
Inventory management skills
-
1-3
years of experience working in a
production environment
-
Ability to manage multiple customer
requests simultaneously
-
Ability to prioritize work based on
department and production objectives
-
Willingness to relocate as business
needs arise for career advancement
opportunities.
Minimum Education Requirements /
Certification / Licensure For
Fulfillment Center Junior IT Technician Job
-
Network + Certification or
equivalent experience/knowledge
A+ Certified or equivalent
experience/knowledge.
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