Analyst Information Technology -
Hotel Job Description
Job Summary:
The
Analyst Information Technology - Hotel will
be responsible for providing technical
support to hotel guests, associates and
management to assist them in utilizing
hotel technology to achieve their goals.
Job
Description:
The
Analyst Information Technology - Hotel will perform
all or some of the following Job
description:
Install and maintain hotel IT
hardware and software in accordance
with hotel standards
Utilize defined processes,
procedures and protocols to uphold
the security, structure and
integrity of hotel networks and
systems
Perform required IT maintenance and
upgrades with minimal disruption to
hotel operations, and maintain
proper backups for supported systems
Develop and use access controls to
prevent unauthorized access,
modification, disclosure, misuse,
manipulation, or destruction of
systems, networks, applications and
data
Plan,
assess, monitor, deploy and report
the state of compliance and any
required mitigation and remediation
activities (e.g., PCI, SOX, Data
Privacy, etc.)
Provide timely technical support to
users, restore service and/or
identify and resolve problems
Provide regular monitoring of
platform and system activities,
isolating problems and determining
their cause Additional Information
Limited responsibility for providing
input to hotel management regarding
necessary IT expenditures and IT
budget planning.
Minimum Requirements / Knowledge / Skill
For Analyst Information Technology Job
Hotel
IT or Operations experience a plus
Experience in dealing with multiple
and diverse stakeholders, including
hotel associates, guests and
management
Strong information technology and
time management skills and be a
self-starter
Availability, in person and/or via
mobile/remote access, during varied
hours of hotel operation in order to
provide IT access and support to
hotel employees and guests
Enjoy
a challenging, fast-paced
environment with a focus on quality,
efficiency and meeting IT customer
needs
Computer Skills.
Minimum Education Requirements /
Certification / Licensure For
Analyst Information Technology Job
Associate’s degree preferred
Certifications: Microsoft Certified
Systems Engineer certification.
