The
IT Support - Server Specialist
will be responsible for supporting the
infrastructure and people working on
world class games. Their IT shop is a
small crew and day to day duties and
challenges are varied, from supporting
creative staff with high end
applications to maintaining the server
and technical infrastructure.
Job
Description:
The
IT Support - Server Specialist will perform
all or some of the following Job
description:
Install
server and Workstation Operating Systems
according to documented procedures
and/or customer specific needs
Perform
hardware and software related changes as
required by the creative staff
Rack and
install server and network hardware
Understand the infrastructure cabling
topology of the server labs, run/punch
down network cabling from switches or
patch panels to desks, servers, etc.
Receive
and ship inventory on an as needed basis
Work with
our server monitoring toolset to monitor
for new tasks or problems
Provide
technical support to peers during
problem determination and resolution
Assist
with equipment installation/relocation
during team reorganizations and
expansions
Work with
peers to improve the infrastructure for
patch management, OS and software
deployment
Troubleshooting Xbox development
hardware and support equipment.
Minimum Requirements / Knowledge / Skill
For IT Support - Server Specialist Job
Ability to work in a multiplatform
environment (Mac's and PC's, very
little Linux.)
3
years operational experience in a
production computing environment
using Microsoft operating systems,
Intel based servers, PC LAN
technologies
Strong server HW troubleshooting,
and experience in a high
availability datacenter style
environment
Experience in server disk array
management and troubleshooting
Experience with batch scripting for
enterprise management
Self-motivated, team player, and
ability to immediately contribute to
a fast paced, deadline intensive
environment
Experience in a role involving
direct customer contact (internal
and external customers)
Proficiency in Windows based
applications, WORD, EXCEL, VISIO
Ability to work shift weekend and/or
rotational work occasionally as
needed
Enthusiasm to learn new technologies
and experience testing and rolling
out new hardware and tools in a
production environment
Ability to administer and
troubleshoot: DHCP/DNS/WINS, Local
User account management, Port
management using Cisco CLI, Basic
routing protocols (RIP, OSPF), AD
Accounts, File server management
(Defrag, robocopy, DFS, ACL's,
compression)
Powershell experience
Experience installing and
configuring Active Directory
Experience with user and server
management in Exchange 2007
Experience installing and
configuring VMware and MS virtual
server
Macintosh (and Mac user) support
skills
Proficiency in Backup Exec, and
Retrospect
Experience scripting using WSH,
VBScript, Perl
Understanding of network ACL's
Experience with Juniper Netscreen,
Cisco IOS and CatOS, Aruba Wireless
Experience with cardkey based
security system administration
Experience with sever HVAC systems
Experience with troubleshooting all
kinds of Protools, Avid and other
pro video and audio production gear
is a PLUS.
Minimum Education Requirements /
Certification / Licensure For
IT Support - Server Specialist Job
College Degree preferred but will
consider applicants with equivalent
work-related experience with a
minimum educational requirement of a
H.S. Diploma or GED equivalent
