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IT Site Manager Job Description

 

 

 

Job Summary:

The IT Site Manager will be responsible for managing production infrastructure in a corporate, engineering environment. He/She will supports the implementation of new technologies, assures high availability of systems and the recoverability of systems through the application of current corporate best practices. The IT Site manager will also enforces security, privacy and change controls in all systems, and identify and implement opportunities for cost-savings and process improvements. 

Job Description:

The IT Site Manager will perform all or some of the following Job description:

  • Manage infrastructure, including servers, desktop PCs, email, telecom, network and service desk, data centers

  • Work closely with headquarters IT teams to ensure that the implement solutions meet the local and regional requirements

  • Build a knowledgeable and responsive IT team to meet the demands of the fast growing offices

  • Ensure all systems are appropriately documented, maintained and recoverable

  • Ensure reliable support coverage for all systems

  • Ensure that appropriate security and privacy controls are in place

  • Enforce standard operating procedures governing the operations of systems, and ensure that daily IT operations are functioned in the most effective manner

  • Work closely with other IT Site managers, IT Regional managers, IT Functional managers and their teams to continually share or adopt best practices.  

Minimum Requirements / Knowledge / Skill For IT Site Manager Job

  • 10 years experience in IT with minimum of 4 years experience managing R&D offices
  • Hands-on familiarity or understanding of current IT systems, including Microsoft Windows/Exchange, HP servers/desktop, Cisco hardware, VOIP, NetApp & DataDomain and other backup solutions
  • Working experience on Blackberry Enterprise Server and Blackberry devices
  • Excellent technical skills, strong analytical and diagnostics skills
  • Technical knowledge on how firewalls, proxies, software distribution, asset management, network infrastructures works
  • Strong vendor management and project management skills
  • Motivated self-starter and ability to work autonomously
  • Ability to prioritize and manage multiple concurrent tasks
  • Ability to adapt quickly to new situations and changing processes in the fast pace environment
  • Strong and effective interpersonal skills
  • Ability to rapidly develop policies, procedures, and workflow from best practices and/or pre-existing internal documents
  • Excellent oral, written and communication skills
  • Process driven with experience managing diverse IT teams that provide IT services that are measured and conform with negotiated service level agreements.

Minimum Education Requirements / Certification / Licensure For IT Site Manager Job

  •  University Degree in Information Technologies or equivalent.


 

 

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