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IT Business Analyst - Clinical Operations Job Description

 

 

 

Job Summary:

The IT Business Analyst - Clinical Operations will work as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business/clinical processes, policies, and information systems. The Business Analyst understands business/clinical problems and opportunities in the context of the requirements and will recommends solutions that enable the organization to achieve its goals.

In addition to being accountable to direct line Management, the Business Analyst will be accountable to and take direction from the VP, IT Clinical improvement. The Business Analyst will directly interface with IT's internal customers at the Manager and Director levels. 

Job Description:

The IT Business Analyst - Clinical Operations will perform all or some of the following Job description:

  • Assess and interpret business, clinical, and end user needs and requirements and translate specific portions of business/clinical requirements into system requirements, revising existing system logic difficulties as necessary

  • Document the business/clinical impact of system issues

  • Assist in formulating and defining requirements, design, testing, implementation, training, and support through research and fact-finding, combined with a basic understanding of business/clinical systems and business unit requirements

  • Research the impact of alternatives and assists in developing recommendations on business/clinical solutions to meet stated objectives

  • Assist in the implementation and ongoing support of clinical applications and systems necessary for clinical operations

  • Act as liaison between systems development staff, management, and system end-users

  • Define and manage the scope of a business/clinical solution to meet the goals of the organization

  • Support production and development activities at the site

  • Develop clear and concise ad-hoc reports utilizing the current analytical and reporting environment

  • Serve as a resource to others

  • Provide on-going support including resolution of application system incidents, root cause analysis of problems, impact analysis, and planning of proposed system upgrades and patches, analysis and development of enhancements to meet changing customer business/clinical requirements

  • Ensure all enhancements, upgrades and patches are thoroughly tested and planned before implementation in the production environment.

Minimum Requirements / Knowledge / Skill For IT Business Analyst - Clinical Operations Job

  • 3+ years of information systems experience
  • 3+ years experience in business/clinical systems design and analysis, business/clinical operations workflow design and implementation, systems QA testing and/or business/clinical systems training
  • 3+ years experience working in a healthcare environment
  • 3+ years experience in clinical workflow and hospital clinical application experience
  • 2+ years experience with Cerner Millennium
  • 2+ years experience with Cerner Charge Services
  • Understand and employ fundamental concepts, practices, and procedures relating to systems analysis and design
  • Knowledge of business/clinical operations and in-house business/clinical systems
  • Ability to understand IT projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily-understandable manner
  • Possess a structured, process-oriented problem solving mentality
  • Strong knowledge of MS programs e.g. Word, Excel, and Access
  • Strong analytical and problem-solving skills
  • Possess thorough understanding of business/clinical analysis techniques and tools
  • Proven abilities in problem management, process analysis, and root cause analysis
  • Strong communication skills (written and verbal) for information gathering and the ability to interact with various client groups
  • Ability to work in a complex and matrixed team environment
  • Ability to handle multiple tasks, set priorities, schedule and meet deadlines
  • In depth knowledge of Cerner Charge Services in relation to Cerner PowerChart, Cerner Clinical Documentation, Cerner Order’s Management, Cerner RadNet,and Cerner PathNet
  • Ability to work in a complex and matrixed team environment.  

Minimum Education Requirements / Certification / Licensure For IT Business Analyst - Clinical Operations Job

  • Bachelor's degree in Business, Computer Science, Information Systems or equivalent professional experience.


 

 

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